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Frequently Asked Questions

Do you take insurance?
FPFS does not accept any form of insurance. If you have a health plan that is a Preferred Provider Organization (PPO), your clinician can provide billing information that will allow you to seek reimbursement from your PPO.

Do you take Medicare?
FPFS is not a Medicare provider. All FPFS licensed Psychologists who see clients in the clinic have “opted-out” of Medicare as a condition of employment. As such, Medicare covers no services provided by FPFS, and no Medicare payment will be made to FPFS. Additionally, no Medicare payment may be made to a Medicare beneficiary for services provided directly by FPFS.

What forms of payment does FPFS accept?
We accept cash, check, and credit card.

Do you extend credit?
No.

Are your therapists licensed?
Some of our therapists are licensed Clinical Psychologists or licensed Marriage and Family Therapists. Most of our therapists are graduate student trainees pursuing either a doctoral degree in Clinical Psychology or a master’s degree in Marital and Family Therapy at the Fuller Graduate School of Psychology. Many of our therapists have already earned an advanced degree and continue to work at FPFS to gain additional experience prior to licensure. All prelicensed therapists are under the supervision of a licensed Marriage and Family Therapist, a licensed Clinical Psychologist, and/or a post-doctoral clinician.

Why do you use prelicensed therapists in your clinic?
FPFS is a part of the Fuller Graduate School of Psychology and plays a vital role in helping educate and train the next generation of licensed professional therapists. The use of prelicensed therapists allows us to offer a range of affordable fee options to our clients. All prelicensed therapists are under the supervision of licensed professionals, ensuring safe, effective, and ethical treatment.

What are your fees for individual therapy?
FPFS fees are driven by the experience, education, and expertise of the therapist. Our fee structure is $40 for graduate student trainees. It then moves to $60 for prelicensed therapists with a master’s degree and $80 for prelicensed therapists with their doctorate. Our most experienced and trained therapists are licensed professionals ($120). All fees are for a 50-minute session.

Which diagnoses or problems do your therapists work with?
FPFS therapists work with most diagnoses, including those related to depression, anxiety, adjustment, childhood development, and trauma. Typical problems our clients discuss with us include problems at work or school, with friends, family, or romantic relationships.

Are there diagnoses that FPFS will NOT work with?
We do not directly treat disorders such as bipolar disorders, eating disorders, or substance-related and addictive disorders. Such disorders require clients be under the direct care of a physician and/or the care of an outpatient treatment facility. However, we will treat the depressive, anxiety, and adjustment symptoms that often accompany those disorders.

Do you prescribe medication?
FPFS therapists do not prescribe medications. We will provide you referrals to a psychiatrist, and our therapists will work with your psychiatrist.

May I request a particular therapist?
Yes. We have profiles of most of our therapists on our website. Although we cannot guarantee the therapist you request will be available, we will do our best to try.

Do you welcome LGBTQ couples and individuals?
Yes. We do not discriminate on the basis of sexual orientation or gender identity.

Do you provide Christian counseling?
FPFS therapists are unique in that they are trained to integrate spiritual issues into your therapy sessions. If you wish to have counseling provided from an explicit and directive Christian perspective, please let your therapist know.

I am not a Christian. Will that present a problem?
No. We are here to help you in a way that honors and respects your freedom to believe and feel what you wish. We honor all faith traditions, and our therapists are trained to meet you where you are – not to judge you, preach to you, or convert you. Should you wish to talk about your faith, you will find FPFS therapists prepared to honor mind, body, and spirit – regardless of your religious beliefs.

Do you treat clients who have been ordered by the courts to receive therapy?
We have clients referred to our clinic from various sources, including the court system. However, we will not communicate directly to the court, and we will not provide documentation for you to give to the court (other than simply verifying the dates that therapy took place). It is important that you understand what the court is expecting from you, so please be prepared to discuss that at your first session. If you were given a Minute Order, please read it carefully in advance.

Do you work with children?
Yes, we love working with children! However, before seeing your child, it is important that your clinician understands who has legal custody of your child. For married couples, we require the written consent of both parents. However, if the parents are divorced, their rights to make decisions on behalf of their children are subject to the order given by the family court. In such cases, our clinicians are required to review (and retain) a copy of the custody order prior to commencing treatment of a minor child and to obtain signatures of both parents if both have legal custody.

Do you provide couples therapy?
Yes. We provide premarital couples therapy, marital therapy, and therapy to couples who simply want to improve their communication with each other.

Do you provide family therapy as well?
Yes. We enjoy working with families, and we have therapists specially trained to do so.

How long will therapy last?
That is a good question. Unfortunately, there is no single or simple answer because every situation is different. As you and your therapist meet and get to know each other, he/she will be in a better position to discuss this question with you.

THE FOLLOWING QUESTIONS RELATE TO NEUROPSYCHOLOGICAL ASSESSMENT:

What assessment services do you provide?
We provide comprehensive neuropsychological evaluations.FPFS’s assessment program specializes in clinical evaluations of children, adolescents, and adults with a wide variety of learning, behavioral, and emotional disorders (e.g., ADHD, dyslexia, other learning disabilities, processing issues, depression, anxiety, etc.).

What do you charge for an assessment?
FPFS charges $2,500 for each assessment. This is below the prevailing rate for assessments of this quality, breadth, and depth, and underscores our commitment to provide accessible services.

Who performs your assessments?
Dr. Stacy Amano utilizes trained student assessment clerks (Fuller Graduate School of Psychology students who have their MA in Clinical Psychology and are working on their doctorate) to do most of the testing. She closely supervises the students and is very involved throughout the process.

Contact
(626) 584-5200
(800) 235-2222
135 N. Oakland Ave.
Pasadena, CA 91182


Admissions
admissions@fuller.edu